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Contact Info


0345 222 6000



Grosvenor House,
Hollinswood Road,
Central Park,
Telford TF2 9TW

Office Hours

Mon - Thurs: 9am - 5.30pm
Fri: 9am - 5pm

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Dear Valued Customer,

Nothing is more important to than the health and safety of our customers, and that of our colleagues.

Due to the global impact of COVID-19 (Coronavirus), our client service centre is experiencing higher than normal call volumes. We would like to thank you for your patience, and remind you of the options available to you to get the support and answers you need:
If you have a general account enquiry such as checking your usage or billing, you can do this by using the portal.

You can use the Live Chat facility on this website and we will endeavour to respond as quickly as we can.

Or you can contact us on on 0345 222 6000

In these difficult times, we remain relentlessly focussed on providing you with the excellent service and support you have come to expect of us, and we thank you for your continued loyalty.