Grosvenor House, Hollinswood Road, Central Park, Telford, TF2 9TW
0345 222 6000

My.Plan – the one-stop portal to manage your account

My.Plan – the one-stop portal to manage your account


As a customer, you get access to the industry leading business customer portal my.plan. One of the key benefits of your business mobile contract with us is the amount of control, transparency and flexibility you have to manage your tariff and billing. We’ve rounded up some of the key features and benefits to remind you what tools you have at your disposal.

Instant online access to all your company phones
my.plan is built specially for business. The online portal gives you 24/7/365 access to your account, wherever you are.

Keeping things simple with digital technology
High level or deep dive? my.plan uses the latest online tech to generate live, interactive billing that gives you the power to quickly and easily understand your billing and charges.

Direct insight into every device
my.plan delivers live usage information for each of your phones and devices connected through That means you can easily track and investigate all of your business’s voice, text and data usage.

Interactive billing
One bill. Once a month. In one place.
Know exactly what your bill looks like even before it has landed. You can enjoy instant access to your billing history, insight into any current additional usage charges and overviews of all the devices on your account.

Data Boosts
Give yourself a boost.
Busy month? Running low on data? No problem – Boost your monthly data allowance any time you want.
Temporarily increase your data allowance, helping you stay connected (additional charges apply)

Managing Bolt-ons
Roaming, International & Data Boosts
Manage the impressive range of bolt-ons with my.plan. Access the extra voice, text and data allowances you may need, no matter where your business takes you.

Travel with confidence.
Choose from the selection of easy to understand roaming bolt-ons, for every type of business traveller, to any destination.
Data, voice and text options available, covering daily travel and monthly trips across the globe.

Call abroad for less.
Stay connected with staff, customers or suppliers abroad with our International Minutes and Texts bolt-ons.



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